Privacy policy

What is a cookie ?
EXPERIENCE PERSONNALISEE

In order to offer you the services that correspond to your profile during your browsing, we use cookies. They allow us to identify your browsing habits & purchase on the site.
We also keep in memory, thanks to cookies, the city in which you carry out your searches, in order to simplify your subsequent searches. This contributes to the proper functioning of our service and to the continuous improvement of your experience. 
In addition, we may use so-called “remarketing” technologies - also operating on the basis of cookies - to suggest offers that may be of interest to you on platforms, social networks or affiliated third-party sites. 
The technologies used have their own cookie management policies. Note that you can however oppose the deposit of cookies by directly accessing your browser settings. 
When you connect to the Site, and by continuing your navigation, you accept that the Site uses cookies in order to improve its functionalities and performance.
A cookie is a small text file sent to the User's browser by the website consulted, and stored in their terminal equipment. Cookies allow the website consulted to collect information relating to the User's visit, such as the route on the site or the language of preference, in order to improve its browsing experience as well as the content and the functionalities of the site. internet. 
There are different types of cookies:
  • Session cookies which disappear as soon as the User leaves the site;
  • Permanent cookies that remain on the User's terminal until their lifetime expires or until the User deletes them using the features of their browser.
  • The User is informed that, during his visits to the Site, cookies may be installed on his terminal equipment.
What cookies are present on the Site?
  • Audience measurement cookies:
In order to adapt the Site to the requests of its Users, the Site measures the number of visits, the number of pages viewed as well as the activity of Users on the Site and their frequency of return.
For this purpose, ELIXIR PRIVÉ PARFUM uses Google Analytics, the statistics tool developed by Google, which generates a cookie with a unique identifier, the retention period of which is limited to 6 months.
For more information, we invite Users to consult Google's "Protection of your data" page at the following address: https://support.google.com/analytics/answer/6004245
How can the User accept, refuse or delete cookies in his browser?
The User may at any time choose to deactivate cookies on the Site.
The procedure to follow for the browser to refuse the aforementioned cookies is as follows:
If you are using Internet Explorer browser
To configure cookies:
  1. Once Internet Explorer is open, click the Tools button, then click Internet Options.
  2. Click the Privacy tab, drag the slider to the privacy level you want, then click OK.
  3. As you move the slider, Internet Explorer provides a description of the types of cookies that are blocked or allowed at this privacy level.
  4. Blocking cookies may prevent certain web pages from displaying correctly.
  5. For more information, we invite Users to consult the following page: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
To delete cookies:
Once Internet Explorer is open, click the Tools button, then click Delete browsing history.
Enable the Cookies and website data check box, then click Delete.
If you are using the Firefox browser
To configure cookies:
Once Firefox is open, click the Tools button, then click Options.
In the Privacy tab, pull down the Storage rules menu and select Use custom settings for history.
Check the Accept cookies box to enable cookies and uncheck it to disable them.
Choose the retention period for cookies:
Keep them until: they expire: Each cookie will be deleted when it has reached its expiry date which is determined by the site that sends the cookie. 
Keep them until: Firefox is closed: Cookies stored on your computer will be deleted when Firefox is closed.
Keep them until: ask me each time: Displays an alert each time a website tries to send a cookie to ask your permission.
For more information, we invite Users to consult the following page: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
To delete cookies:
Once Firefox is open, click the Tools button, then click Options.
In the Privacy tab, click Clear your recent history, check the Cookies box, then click Clear now. 
If you are using the Safari browser
To configure cookies: 
  1. Launch your Safari browser. Click the Safari menu, then select Preferences.
  2. In the Preferences window, select the Security tab.
  3. In the Accept cookies area, check the box corresponding to thesettings cookies you want.
To delete cookies:
Launch your Safari browser. Click on the Safari menu and then select Reset Safari.
In the new window that appears, check the Delete all cookies box. Click the Reset button to apply the information wipe.
If you are using the Google Chrome browser
To configure cookies: 
  1. Click on the Chrome menu in the browser toolbar.
  2. Select Settings.
  3. Click Show advanced settings.
  4. In the "Privacy" section, click the Content settings button.
In the "Cookies" section, you can change the following settings:
  • Block cookies by default
  • Allow cookies by default
  • Keep cookies and default site data until the browser is closed
  • Set exceptions for cookies from certain websites or domains.
To delete cookies:
Click on the Chrome menu in the browser toolbar.
Select Settings.
Click Show advanced settings.
In the "Privacy" section, click the Content settings button.
In the "Cookies" section, you can delete cookies:
Click Cookies and Site Data to open the "Cookies and Site Data" dialog box.
-  To delete all cookies, click Delete All at the bottom of the dialog box.
- To delete a specific cookie, hover over the site that created the cookie, then click X in the right corner.
For more information, we invite Users to consult the following page: https://support.google.com/chrome/answer/95647?hl=fr
Privacy policy
General provisions
By using the website (hereinafter the "Site"), you agree to the collection and use of your personal data (hereinafter the "Personal Data" or "Data") in the manner described in this Privacy Policy. Privacy. In the event of modification or update, the revised Privacy Policy will be posted on the Site with mention of the last update date. You should therefore check the Site regularly to stay informed of any changes or updates to the Privacy Policy.

Your Personal Data collected from the Site is processed by ELIXIR PRIVÉ PARFUM as the controller. 
You can send your questions or requests concerning the processing of your personal data to the following address: elise@elixirprive.com
All data collected is hosted and stored on Shopify servers, based in the European Union.
ELIXIR PRIVÉ PARFUM is very concerned about respecting your privacy and the confidentiality of your Personal Data. It thus undertakes to process your Personal Data in compliance with applicable laws and regulations, and in particular Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms (hereinafter the "Law Computing and Liberties"), and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. data (hereinafter the “Rules”).
DATA COLLECTED
What types of data do we collect?
When you make a purchase on the Site or when creating an account on the Site, you are asked to provide certain information, namely:
Your email address, a password, last name, first name and telephone number. This information - just like your address, your city, your postal code, and your date of birth - can also be completed (and modified) from your personal space.
If you wish, we can also save your credit card data with our secure payment solutions Stripe Paypal, in order to facilitate your next orders.
Your preferences: it is up to you to tell us which marketing emails you wish to receive from us when you register. By using and browsing our site, you agree to accept our cookie deposit policy.
Special case of minors.
In accordance with applicable French law, the consent of minors under the age of 15 can only be collected with the agreement of a legal guardian. We therefore invite users to ensure compliance with this rule. 
This data is collected for:
  • Management of the commercial relationship: processing and delivery of orders, choice of samples offered in orders, invoices.
  • Customer relationship management: after-sales service, collection of your opinion on our products, suggestions for products adapted to customer needs, notifications of back in stock of your favorite products.
  • Marketing studies and analyses.
Finally, our secure payment provider receives your bank information in order to pay for orders made on the Site or any refunds to your bank account.
These service providers also meet the requirements of the General Data Protection Regulations and your information cannot be disclosed for any purpose other than the smooth running of your orders.
ELIXIR PRIVÉ PARFUM may also use your Data for communication purposes to send newsletters, information, and invitations to events.
We keep Personal Data only for the duration necessary for the processing in place. We may also retain your Data for a longer period as part of its legal obligations. 
As for Personal Data used for communication purposes, it is kept for three (3) years from the time of collection or your last contact with the Site.
OUR CHARTER OF GOOD CONDUCT
Security and data retention
We strive to maintain the highest possible level of security to protect your personal data. In particular, we use a secure payment system to guarantee the security of banking transactions carried out on our site. However, our users also have a role to play in the protection of their data: thus, we invite you to keep your username and password confidential so that they are not used by a third party without your consent.
Note that we do not keep your bank details and use the Stripe and Paypal payment services for optimal security, and to guarantee the banking operations related to your orders (such as payment and reimbursement).
Minimize data
In order to best secure your precious information, we are careful to “minimize” the amount of personal data collected by our service. 
WHAT ARE YOUR RIGHTS ?
In accordance with the regulations in force, you have the right to request a copy of the personal data concerning you. Before answering you favourably, we are likely to ask you for a supporting document.
In the same way, if you wish to have your personal information rectified, send us a request by email (by writing to, elise@elixirprive.com): we will be happy to keep the information as accurate as possible. .
Any request must be sent by email to elise@elixirprive.com and specify what information(s) or type(s) of processing it relates to. ELIXIR PRIVÉ PARFUM undertakes to respect and apply each of your rights within a period deemed reasonable given the technical and human resources at our disposal.
Note that you can also access and modify your main information from your personal space in the “My account” section.
The General Data Protection Regulation also mentions your right to object to the processing of your data, your right to be forgotten and your right to portability.
To consult our processing register, and find out about all the data likely to be collected and/or transmitted to our partners and subcontractors, please send your request by email to elise@elixirprive.com.